Privacy and Cookies Policy

The Holistic Hub is committed to ensuring the privacy and confidentiality of your personal information.

The purpose of this Privacy Policy is to clearly communicate to you how we handle your information via this website. By using our website, you are accepting the terms of this policy and our use of your information

 

How we use your information:
This privacy policy tells you what to expect when we collect personal information. It applies to information we collect about:

• visitors to our website

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Visitors to our websites:
We collect data on visitors to its websites including usage and behaviour patterns via Wix. This is purely to review the number of visits to each part of the website and how the user accessed the website. Information collected includes:

• date and time of visit

• pages accessed

• browser or mobile platform used to access the website

• source used to find and access the website 

• location of the visitor (town level only)

• search queries from external and internal search engines

• page interaction information

• technical information, including the Internet protocol (IP) address used to connect your computer to the internet, browser type and version, operating system and platform

When you use our website we do not attempt to identify you as an individual user and we will not collect personal information about you unless you specifically provide this to us.
We may collect your personal information if you choose to provide this to us via an online form or by email. Examples are where you:​

• make a general enquiry via the telephone displayed on the website

 

Use and disclosure:
We will only use personal information collected for the purposes for which we have been given it. This includes responding to your enquiries, delivering electronic newsletters or improving the website.

We will not use or disclose or share personal information to any other third-party organisations or anyone else.

If we receive your email address because you sent us an email message, the email will only be used or disclosed for the purpose for which you have provided it and we will not add your email address to an emailing list or disclose this to anyone.

 

Data quality:
If we collect your personal information from our website, we will maintain and update your information as necessary or when you advise us that your personal information has changed.

 

Data Security:
We are committed to protecting the security of your personal information.
If you choose to complete our contact us or make enquiries via our website, we will ensure that your contact details are stored on password protected databases.

Staff members associated with website maintenance have access to our website’s administration system. This is password protected. Our website service is also password protected.

 

Links to other websites:
We may create links to third party websites. We are not responsible for the content or privacy practices employed by those responsible for any third party websites we are linked to.

 

Search engine:
Search queries and results are logged anonymously to help us improve our website and search functionality. No user-specific data is collected by either us or any third party.

 

Telephone Calls:
In the interests of training and continually improving our services calls to us may be monitored or recorded. Private calls are not recorded.

 

Email enquiries:
Any email sent to us, including any attachments, may be monitored and blocked if the email you send to us is potentially a threat to our information systems or illegal.

 

Marketing information:
We will only send you marketing information where you have agreed to receive it. You can stop us from contacting you for marketing purposes by clicking on the ‘unsubscribe’ link embedded within the email that has been sent to you. Doing so will remove your data from our contacts list automatically.

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Changes to this privacy notice:
We keep our privacy notice under regular review. Any changes we may make to our privacy policy in the future will be posted on this page. We reserves the right to make changes to its Privacy Policy at any time.

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Cookies

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A cookie is a small file which is placed on your device when you visit a website. A cookie is normally used to store basic information about your visit, such as site preferences, profile status or past actions. This site uses cookies to collect information about how visitors use a website, for instance which pages visitors go to most often. This information is used to help us improve our website. These cookies don’t collect information that identifies a visitor.

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